Opelousas General Health System Earns 2014 National Research Corporation Path to Excellence Award for its Commitment to Improving the Patient Experience
September 8, 2014, Opelousas, La – National Research Corporation, has selected Opelousas General Health System as a recipient of its 2014 Path to Excellence award. Opelousas General was recognized at the 20th Annual NRC Picker Patient-Centered Symposium in San Diego, California on Sunday, September 7.
National Research selected Path to Excellence award recipients based on their achievement within categories that patients have identified as being most important to the quality of their care. The award is only bestowed upon those organizations that are ranked by patients as being a top performer in one of the following categories: Rate Hospital, Specialty Hospital: Rank Hospital, Children’s Hospital: Overall Rating, Adult: Would Recommend Doctor’s Office, Pediatric: Would Recommend Doctor’s Office, Catalyst Improvement Planner Champion, and Most Improved Client.
The winners were selected from the extensive database of National Research hospital clients for their performance over the last four quarters. Opelousas General Health System was selected for its 1st place ranking in the [Involvement of Family and Friends Dimension of Patient-centered Care] of [all National Research’s client] hospitals."
National Research Corporation congratulates Opelousas General Health System for their outstanding achievements," said Helen Hrdy, Senior Vice President of Client Service at National Research. "Implementing improvement processes require an immense amount of time and resources. Winning this award demonstrates that Opelousas General Health System understands what it truly means to define patient-centered care.”
As a 2014 award recipient, Opelousas General Health System is among a select group of healthcare innovators leading the way on the path to patient-centered care.
“We realize that there is much more involved in healing than just the physical aspect. Our health care professionals understand the emotional and mental attributes that illness takes on a patient and are highly trained to address all phases of healing,” said Mark E. Marley, President/CEO. “We are honored to be presented with an award of this prestige,” he added.
About National Research Corporation
For more than 30 years, National Research Corporation (NASDAQ: NRCIA and NRCIB) has been at the forefront of patient-centered care. Today, the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.
Recognized by Modern Healthcare as the largest patient satisfaction firm in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.
National Research is headquartered in Lincoln, Nebraska. For more information, call 800-388-4264, write to firstname.lastname@example.org, or visit www.nationalresearch.com.
About Opelousas General Health System
Since 1957, Opelousas General Health System has been dedicated to the provision of quality health care through its strong commitment and high standards. Central to the success of OGHS's commitment for excellence is the presence of an outstanding and highly qualified staff of physicians, nurses, technologists and other personnel who provide professional treatment in a caring environment. Serving as the region's referral medical center, OGHS is a 241-bed, full service medical center, and the area's most comprehensive community health care facility offering a wide range of medical specialties and state-of-the-art technology.